For high-quality products and warm, welcoming customer service with a smile, visit Milners, in the little market town of Leyburn. For over 130 years, the staff have been passionate about helping you find your perfect fit, whether that be for yourself, or for your home. They help bring life to your design vision and help make it a reality, using their skilled expertise and a wide range of products that you're guaranteed to adore.
For your next gift, outfit, or home decoration project, Milners of Leyburn is the place for you.
Wheelchair Access
The front entrance to Milners has 2 steps, however a ramp is available upon alerting a member of staff by phone, who will come and install this for you. There is a sign on the door with instructions for this, and a sheltered canopy above the entrance in case of bad weather while you wait. The first floor of the shop upon entering is wheelchair accessible and has good circulation space. Beyond this, there is a lower level down 5 steps to access a changing room and further stock, followed by a set of 10 steps to another changing and shopping area. There is also an upstairs level via a flight of 15 steps, where the textiles and carpeting section can be found. The changing rooms measure 870mm and 950mm wide and have a stool and mirror inside. If you are just interested in a particular area of the shop, for example the sewing and further clothing section, this can instead be accessed via a level pathway to the left of the store and through a fire exit door (820mm wide). If you wish to do so, alert a member of staff upon arrival who will assist you. For customers of low mobility, but are still able to access steps, there are handrails present at each set of stairs for assistance climbing.
Staff at Milners
At Milners, kindness is in abundance! The owner and staff members are passionate about providing you with the very best customer service, ensuring that your needs are met and supporting you through the purchase process at every step of the way. You can have a chat with the owner about your product wishlist or a design vision you have for your home, and the friendly team will help bring this to life. You can visit them in store to do this, upstairs at the comfortable seating area which invites a relaxed conversation, or over the phone if this suits you better. Staff are also happy to do home visits on some occasions if you are unable to travel to the store. Since the floor upon entering the store is the only wheelchair accessible area, staff are more than happy to fetch any products from the inaccessible areas which you may be interested in, upon speaking with you about your buying needs and wishes. If you feel rushed, stuck for time, or just struggle to settle on a decision, don't worry! The staff will, on occasion, allow customers to borrow some textile samples (textile books) to take home to help you ponder on it a little longer until you feel comfortable making your final decision.
Is the shop suitable for customers with Autism?
Yes. The staff are very accommodating, and the overall atmosphere of the shop is very calm and welcoming. On occasion, the staff will organise customers with access needs to visit the shop during quieter times or out of hours, so they can have a shopping experience which is more tailored to them. There is soft, easy-listening music played in the background, which can be turned down on request. There is a variety of seating available throughout the store, in the form of comfortable chairs and bench seating, and a quieter seating area is available upstairs in the textiles section. The shop is also a sensory delight! Milners stock the best, high-quality clothes, fabrics and materials of different textures and colours which make shopping here an enjoyable experience, as you explore these tactile and sensory opportunities.
Is the shop suitable for customers who are blind or have sight loss?
Yes. Lighting and visual contrast in the shop is very good, with many bright, vivid colours. Milners offers a delightful sensory experience through the feel of the many fabrics and their range of textures.
Is there a hearing loop available in the shop?
There is currently no hearing loop available at Milners.
Parking
There are disabled parking bays directly outside of the shop for easy access. However, if these are occupied at the time of your visit, additional (free) parking is available in the upper and lower market square areas opposite, as well as in the main market square, which is Pay & Display and located behind The Golden Lion Hotel.
Changing Places
The nearest Changing Places Toilet is located in the main car park by the accessible bays behind the market square (near The Golden Lion Hotel).
Defibrillator
The nearest Defibrillator is located next door outside the Day Lewis Pharmacy.
Accessible Accommodation
If you're looking for accessible accommodation near to Leyburn, Cottage in the Dales is a UK renowned provider, especially its award winner, 'The Dairy'.
Disclaimer: All information provided in this Access MiniGuide belongs to the business owner who manages this listing. AccessibleUK accepts no responsibility for any incorrect information supplied.
